Support Center

We're here to help. Find the answers you need or get in touch with our team.

For general questions, real-time help from the community, and to chat directly with the team. This is the fastest way to get help for most issues.

For private inquiries, business proposals, or if you are unable to join Discord, you can reach us by email. Response times may be slower.

Frequently Asked Questions

How do I add the bot to my Discord server?: You can invite the bot to any server where you have "Manage Server" permissions by using the official invite link found on our homepage or in the dashboard.
How do I add a creator to monitor?: Once the bot is in your server, you can use the `/add` command within Discord, or you can log in to the web dashboard, select your server, and manage creators from the settings page.
How do I increase the number of creators I can monitor?: From the dashboard, select the server you wish to upgrade. From the "Billing" page, you can choose a subscription tier that fits your needs. All payments are securely handled by Polar.
How do I cancel my subscription?: You can manage, upgrade, downgrade, or cancel your server subscriptions at any time through the customer portal. A link to the portal is available on the "Account Settings" page of the dashboard.